Software error on firm address

Forum|Forum|5 years ago
February 11, 2021
3 replies
23 views

I changed my firm address months ago as instructions provide. The change shows up when I go to address change page, But my 1040 forms and billing still shows old address and the link from the INFO worksheet still shows old address. . This is totally screwed up. Edit page shows I cahnged address 2 months ago but the software never changed it to prit correctly on Tax documents ???

ProSeries Basic

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

You submitted your updated EFIN Application summary with the new address to Intuit?

If so, try using Tools > License Product and see if that pulls the information into the program.

If you didnt submit your updated EFIN Application to INtuit, the instructions are here

https://proconnect.intuit.com/community/accounting/help/what-to-submit-for-efin-verification/00/4282

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

M

mp131687

Level 2

I changed my firm address months ago as instructions provide. The change shows up when I go to address change page, But my 1040 forms and billing still shows old address and the link from the INFO worksheet still shows old address. Edit page shows I cahnged address 2 months ago but the software never changed it to prit correctly

sjrcpa

Level 15

Lisa's answer from last February still rules. Did you do all those steps?

The more I know the more I don’t know.

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