Using EITC from 2019 income Error Message

Forum|Forum|5 years ago
February 4, 2021
9 replies
39 views

Error message: Cannot efile (must mail) because "all earned income for EITC is calculated from undocumented sources." Is this because I'm using 2019 income?

ProSeries Professional

This topic has been closed for replies.

Best answer by TaxGuyBill

ProSeries and TurboTax often have the identical problems (they use the same "tax engine"), and a TurboTax employee said that they ARE working on the problem. So it will likely be fixed soon.

Just-Lisa-Now-

Intuit Community Champion

do they have zero earned income in 2020? I thought I saw someone say they got a message that they cant Efile if no earned income in 2020...I havent had any of these yet to know how its going to work

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

GretaAuthor

Level 7

Yes, client has negative Sch C income in 2020. If I can't efile, then it's not worth the hassle of mailing.

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TaxGuyBill

It is worth mailing it if is big difference, but Intuit says they are working on it, or at least an employee reported the problem to the programmers. If I get a case like yours, I am planning to put a 1 dollar as interest and attach a PDF sign that reads "Interest for Efiling purposes ONLY". But I hope they fix it.

@athaureaux6 wrote:
If I get a case like yours, I am planning to put a 1 dollar as interest and attach a PDF sign that reads "Interest for Efiling purposes ONLY". But I hope they fix it.

That is something else. The IRS e-file system can not process a return with $0 of income, so what you mentioned is a way to avoid that. That has always been the case.

Greta is takking about the EIC specific error code the ProSeries (and TurboTax) is giving when there is $0 of Earned Income in 2020 (you had mentioned that in one of your posts). That seems to be just a faulty program error code that they are working on.

abctax55

Level 15

paging @athaureaux6

S/he has had the most questions/threads on this situation.

HumanKind... Be Both

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TaxGuyBillAnswer

ProSeries and TurboTax often have the identical problems (they use the same "tax engine"), and a TurboTax employee said that they ARE working on the problem. So it will likely be fixed soon.

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