the Basic software

Forum|Forum|4 years ago
February 19, 2022
1 reply
5 views

Is anyone else having a problem with the Basic software? When I am in a client's return and go to "help" at the location where I want to insert a figure, the help screen "wonks out" on me. (That's a technical term). I comes up but only half a page.

ProSeries Basic

This topic has been closed for replies.

IRonMaN

Level 15

The first step I always perform when wonk happens is to reboot my computer. If that doesn't help, try clicking on your computer start menu, select ProSeries and then click repair updates.

Slava Ukraini!

A

ak70Author

Level 3

Both did not help. But thanks for trying.

When I am in a return and want an explanation for what to put into a field, I click on the field, then right click to go to the "ProSeries Basic Edition Help Center". I actually have to right click twice to get the drop down box to be viewed. I then click on "About line XX" and it takes me to the Help Center. But the dialogue is only partially viewable. The right side is cut off. And the Help Screen does not scroll down further - that is, the next page is blank, the dialogue does not continue. It is frustrating. - alan