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ProSeries Error Message - "Encountered an improper argument'

Forum|Forum|3 years ago
September 29, 2022
56 replies
297 views

Good evening,

A few days ago I started receiving the error message "Encountered an improper argument' when working in ProSeries 2021 and ProSeries 2020. When this error message is displayed the software will not complete the task (i.e., efile, print, etc.) and the client file will not be properly saved. I am required to execute the 'Tools - Repair Updates' software and the homebase maintenance function to restore client file and restore functionality. Attached are a few images for reference. I did upgrade to windows 11, version 22h2 a few weeks ago. Any thoughts or guidance addressing this problem would be appreciated.

ProSeries Professional

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Best answer by LEVA4657

I was successfully able to print multiple client PDFs in 2021, 2020 and then I also ran several PDF prints simultaneously on a workstation to further stress test the update.

On my fully updated computer I have not experienced the error message since the last Microsoft update was installed.

I can't speak for others who have experienced this error problem, but for my office's configuration it does seem to be fixed.

You are correct! The most recent update to Windows 11 has resolved my issue with printing the 2021 return(s) prepared in 2022. The updated fix to Windows 11 took a bit to install (stand alone), but the issue is no longer present. Thanks to all that had input on this issue!

Show previous replies

B

Brian_Christian

Level 5

Can anyone on this thread confirm their issues have been fixed with the Microsoft Patch? I would appreciate the confirmation.

J

JeromeLeventhal

Level 4

I have been holding off on updates on all of our computer in anticipation of the answer to this question.

J

JeromeLeventhal

Level 4

I've personally confirmed its working, however I would like confirmation from a customer as that is also part of our partnership verification with Microsoft.

Brian - As a test, I allowed my home computer to update to 22H2. When I look at the update history, the most current update on my home machine was: "2022-11 Cumulative Update for Windows 11 for x64-based Systems (KB5019961)". I did not see the "KB5020044" update on my computer. I reran the update and nothing new was downloaded. The Microsoft Web Site shows the update that you are speaking about as "Preview". Is it possible that because Microsoft has labeled the update as "preview" it won't download? I have spent some time looking at Microsoft blogs and found an article that might be helpful. It is at:

https://answers.microsoft.com/en-us/windows/forum/all/cant-get-kb5020044-update/3105891f-a20f-4cc5-bdb3-3a24bd155d02?page=1

This article points to the following link for downloading KB5020044:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5020044

I was able to use that link to successfully download the KB502044 to my Windows 11 22H2 home machine as a test. Will this solve the problem with Proseries Crashing? Is this something that we all can use for our highly important office computers? I don't want to update my office computers at this time since I can't afford to have all of my machines out of commission (not to mention the time that it takes to update each and every computer). As I am sure that you know, we are getting extremely close to tax season, and I think that I can speak for the community that this is causing a lot of stress for all of us. Any thoughts that you might have to get us past this problem would be much appreciated. Thank you. - Jerome

B

Brian_Christian

Level 5

Thank you for the confirmations. If in fact you did install this update and your issue was not fixed, I would say this wasn't your issue. The error in this thread specifically is about receiving an error during save "Encountered an improper argument" in Windows 11 with a specific Windows 11 update.

Brian

D

Denver1

Level 5

Revert back to Windows 10

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