Level 3

Question

Possible Data Link or Proseries hack?

Forum|Forum|1 year ago
August 15, 2024
13 replies
57 views

Hello all,

We have experienced a large sample size of clients that have gotten the 5071C Notice. This is the notice that requires the client to confirm if they did in fact file a return because the IRS received a return with the clients SS#.

If we did file the return for the client we need to create an online account to confirm we did in fact file the return. If we did not file the return we need to go to the IRS.gov/VerifyReturn link to let the IRS we did not file a return. If this is the case the return needs to be filed manually.

We have had a larger than what we would consider normal amount of these notices sent to our clients.

Has anyone else noticed a larger than normal amount of these notices going to their late filing clients?

Individual

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Ive seen preparers in other groups mention theyve seen a higher than normal number off these 5071C notices, I havent had any of my clients call about this though, so I dont think its software related.

You may want to log into your PTIN account and make sure the number of returns IRS shows being filed by your EFIN you seems correct, just to make sure you dont have a problem on your end.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

Bavic74Author

Level 3

thanks for this idea. I just checked and the PTIN site matches the # of returns we have filed. So it seems like it is something else.

Do you have any other suggestions? Calling IRS/ProSeries to ask more about this? Not sure what else to do to find out what is going on.

Thanks again.

abctax55

Level 15

these were for clients that had not been filed yet actually. Oddly enough all of them actually owed for 2023. The only thing they all had in common was that they had not been filed yet through our office. That is why were wondering if there was some type of data leak. That someone just filed a ton of returns and the rest that had been filed were rejected and the ones that had not been yet got through but the IRS somehow caught them and sent out the notice.

Yikes... that updated info is scary. As no other PS users are reporting anything similar (yet) I'd be concerned with:

1) YOUR system was hacked.

2) Possible insider job.

HumanKind... Be Both

sjrcpa

Level 15

Have you considered the possibility that you/your system has been hacked, as opposed to ProSeries?

The more I know the more I don’t know.

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Bavic74Author

Level 3

yes I have considered this. But just recently another client got a notice but for a return that had already been filed by us. So this would push the source to an outside player.

sjrcpa

Level 15

1 out of how many?

The more I know the more I don’t know.

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