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Level 1
January 23, 2025
Question

e filing

  • January 23, 2025
  • 6 replies
  • 22 views

I am having problems e filing returns for 2023 because I used 2023 pro series basic and for 2024, I am using pro series professional is that normal? is anyone else having the same issue?

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6 replies

Just-Lisa-Now-
Intuit Community Champion
January 23, 2025

What kind of problems are you having?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 5
January 25, 2025

Hello Lisa,

Thank you for your assistance. My EIC problem solved. IRS web site on the second page declared what is NOT earned income - Pensions. 2017 and IRS accepted and paid to my client $6,600. I informed client to keep in reserve for possibilities repercussion/

Level 5
January 25, 2025

Thank You

Level 4
January 24, 2025

 Can you elaborate the efile issue you are facing ? Is it specific to ty23 ?

Any screen shot or error message would be helpful.

IntuitEric
Level 5
January 24, 2025

@ezun Hi, I'm sorry you are running into this issue.  This issue has been fixed, please try again and let me know if you are still seeing any issues.