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Quick Employer Forms

Level 4

Is anyone still using Quick Employer Forms that could offer advice? Proseries or Intuit doesn't have any support available for the product. After 2.5 useless hours on the phone with support nothing ever gets resolved. I am not receiving email notifications that forms are submitted or received (I've been trying to resolve this for over 2 years) and when I check the status, recent forms have been accepted but forms filed over a week ago are still in submitted status. I have no way of knowing if this is normal. I know I need to look for a better program but re-entering all data is a pain when time is so limited.

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