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Level 1
February 27, 2022
Question

Problem opening help screen

  • February 27, 2022
  • 1 reply
  • 6 views
Help Screen shows on task bar but will not maximize
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1 reply

Just-Lisa-Now-
Intuit Community Champion
February 27, 2022

For some reason it throws the HELP window up behind the Proseries program....if you hover over it on the taskbar, you should be able to grab it to read it, but it is a major inconvenience when it doesnt slide in alongside the program window. 

You may have to make teh ProSeries window smaller (as opposed to full screen) to be able to see/grab the Help window.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
March 8, 2023

That does not work. It stays behind. It is impossible to get it out. It is a program error.

Just-Lisa-Now-
Intuit Community Champion
March 8, 2023

It stays behind my screen at home too, at the office it opens on top.... dont know why.....if you hover your cursor at down on the Windows task bar on the PS icon, you should see the Help window shown, if you click on it from there, it should bring it to the front.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪