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PDF Error: INVALFONT can't print this document (Error Code: 11-1515)

kpatricecpa
Level 1

I am unable to print my tax forms for 2020 with ProSeries.  Seems to be needing a font to be uploaded, but tech support was no help.  This includes all forms related to filing 1040 e.g. schedules and forms.

I am able to print documents that are for records, For your record, but not the filing forms.

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1 Comment 1
garman22
Level 13
Level 13

I am no computer guy but maybe your printer driver needs to be updated? I googled and adobe popped up all over the place. 

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