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C
cpajww
Level 3
February 23, 2020
Question

Open Client File

  • February 23, 2020
  • 2 replies
  • 21 views

Cannot open client file:

 

Message displayed:   This file is currently locked by another user.

I am the only user.  Only on my computer only.

This happened after my computer locked up.  Had to force computer to shut down.

When restarted this file was locke.

How to unlock or delete file.

Thanks for any suggestions

 

 

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 23, 2020

Restart the computer again, see if you have better luck

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
C
cpajwwAuthor
Level 3
February 23, 2020

Thanks for tip.

 

Tried that three time including just now.  Same problem.

 

RollTide68
RollTide68
Level 7
February 23, 2020

With proseries closed try move the file out of 19Data file and changing the name then put the new file back in the 19Data directory.  Open proseries then click HomeBase>>DataBase Maintanence to bring in the new file.

 

    S
    skeramidas
    Level 4
    February 23, 2020

    Try Tools, unlock

    C
    cpajwwAuthor
    Level 3
    February 23, 2020

    Thanks for your help!

     

    I appreciate that you took time to help

     

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