Can you help me e-file a 2017 1120S? Proseries says I need to update installed products and I have already done that as well as re-review and refresh the return.

Forum|Forum|6 years ago
December 7, 2019
15 replies
44 views

I have tried several times to e-file 2017 1120S returns and cannot successfully do it. The program is looking for an update and I've aleady updated numerous times.

ProSeries Professional

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Best answer by George4Tacks

A Yote of Steel once said "In 2017 ProSeries, see if clicking “tools” > “license product” helps."

George4TacksAnswer

Level 15

A Yote of Steel once said "In 2017 ProSeries, see if clicking “tools” > “license product” helps."

Answers are easy. Questions are hard!

C

CAEA-Tax

Level 2

Me too. Same thing.

T

TaxGuyBill

Try this (be sure to scroll down and click the blue "2017 and Prior"):

https://accountants-community.intuit.com/articles/1861000-how-to-refresh-proseries-updates

T

TaxGuyBill

Are you SURE there is no "Updates" folder? You may want to check again. Here screenshots of mine:

C

cpa2Author

Level 3

I think I know why I don't see an "updates" folder. We are on a network. When I go to the network folder it is called "pronet17" instead of "prowin17" and there's an "updates" folder there. Since this folder affects everyone else on our network as well as me, should I still follow the above steps about erasing all the files except....? Thanks.

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