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    • Created with Sketch. Intuit Biz e-filing closure on December 21 at 6:00PM PST. View more ProSeries Hot Topics here.
    Created with Sketch. Intuit Biz e-filing closure on December 21 at 6:00PM PST. View more ProSeries Hot Topics here.
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    LOCK/UNLOCK

    RAPLJACK
    Level 1
    ‎05-19-2020 05:25 PM

    I am unable to UNLOCK clients in my ProSeries 2018.  It tells me to select a client.  Duh.  Please tell me know before I ever Lock another client.  Please.  Thanks,

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    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-19-2020 06:40 PM

    Are you getting the message that the file is locked by another user?

    https://proconnect.intuit.com/community/help-articles/help/this-file-is-currently-locked-by-another-...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    RAPLJACK
    Level 1
    ‎05-21-2020 11:09 AM

    no.  and I have unlocked clients in the past.  This just started recently.

    0 Cheers
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-21-2020 11:13 AM

    So you locked it on purpose...

    https://proconnect.intuit.com/community/help-articles/help/new-for-tax-year-2017-proseries-return-lo...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers






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