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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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    LOCK/UNLOCK

    RAPLJACK
    Level 1
    ‎05-19-2020 05:25 PM

    I am unable to UNLOCK clients in my ProSeries 2018.  It tells me to select a client.  Duh.  Please tell me know before I ever Lock another client.  Please.  Thanks,

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    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-19-2020 06:40 PM

    Are you getting the message that the file is locked by another user?

    https://proconnect.intuit.com/community/help-articles/help/this-file-is-currently-locked-by-another-...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    RAPLJACK
    Level 1
    ‎05-21-2020 11:09 AM

    no.  and I have unlocked clients in the past.  This just started recently.

    0 Cheers
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-21-2020 11:13 AM

    So you locked it on purpose...

    https://proconnect.intuit.com/community/help-articles/help/new-for-tax-year-2017-proseries-return-lo...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers






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