Loading State Program. I keep on getting my state, not the client's

Forum|Forum|4 years ago
March 26, 2022
2 replies
14 views

Oregon is loaded, but when I hit state for a client in Oregon, I get California

ProSeries Professional

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

Just-Lisa-Now-

Answer

Intuit Community Champion

If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

C

CapolinoAuthor

Level 2

Good answer. Since I had already downloaded the additional state and it didn't work, I moved to another out of state return and added that state and it worked. Thus, I went back to the original one and it turned out that I downloaded the wrong tax form.

Self inflicted wound!

Thanks for your help.

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