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Level 2
February 3, 2022
Question

Is anyone getting "Proseries is completing calculation errors" when trying to get into a customer file

  • February 3, 2022
  • 6 replies
  • 23 views

Certain customers come up with this error when I try to open a file, and then it freezes my proseries, and I have to log off to get back in

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6 replies

IRonMaN
Level 15
February 3, 2022

Rebooting your computer didn't help?

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
February 3, 2022
The same clients each time? Do they have anything in common that you can think of?
You may want to download the ProSeries Tools Hub and see if any of the repair options in there help at all.
https://proconnect.intuit.com/community/system-responses/help/fix-common-problems-and-errors-with-the-proseries-tools-hub/00/71661
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
February 3, 2022

Yes, it is the same clients every time

dascpa
Level 11
February 3, 2022

I had to go into Tools > Auto Calculation and turn it off and back on and that helped.  Not sure if yours is the same problem.

Level 2
February 3, 2022

Thanks, where is Auto Calculations under Tools...I do not see it as an option.

Level 2
February 3, 2022

Never mind, I found it.  I'll see if that works.