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- Intuit Link - Client Documents Upload not showing
Intuit Link - Client Documents Upload not showing
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ATBLLC
Level 3
01-11-2023
04:48 PM
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I'm experiencing a client that uploaded documents via pro-series intuit link that under the documents tab, it's stating "Oops, refresh again". No documents are listed and the client states they show on their end that multiple documents have been uploaded.
Is anyone else experiencing this problem?
Just to clarify. I can log into the Pro-series intuit link website and see all of my clients. When I click on the client that indicated they have uploaded documents, there are none. Under the documents section, it states "Oops, refresh again". I believe this issue is on the Pro-series side and I cannot get anyone on the support desk to figure this out.
Thanks.
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2 Comments 2
amia714
Level 2
01-11-2023
07:56 PM
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my intuit link is not working in proseries it is grayed out
Sugarlump
Level 1
03-27-2024
10:36 PM
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Yes, I am experiencing this same problem with my 2023 TY. Today's date is 03/27/2024.
"I'm experiencing a client that uploaded documents via pro-series intuit link that under the documents tab, it's stating "Oops, refresh again". No documents are listed and the client states they show on their end that multiple documents have been uploaded."
