Skip to main content
Level 5
December 6, 2019
Solved

For days ProSeries wants to install updates and goes through process and then nothing.

  • December 6, 2019
  • 9 replies
  • 21 views

Every time I open ProSeries it says "updates ready to install" I say ok. It goes through the process, and nothing gets updated.

This topic has been closed for replies.
Best answer by AshleyatIntuit

This has been reported and is being looked at, for now, you can navigate to your C drive, locate your ProWin17 folder, and within that your Updates folder, delete everything except for details.htm and then proceed to run updates again (you will be told there are no updates to install, but will populate those items back into your Updates folder, and then you should be good to go (ProSeries may need to close and reopen).

9 replies

AshleyatIntuit
Level 9
December 6, 2019

This has been reported and is being looked at, for now, you can navigate to your C drive, locate your ProWin17 folder, and within that your Updates folder, delete everything except for details.htm and then proceed to run updates again (you will be told there are no updates to install, but will populate those items back into your Updates folder, and then you should be good to go (ProSeries may need to close and reopen).

Level 5
December 6, 2019
Level 2
February 10, 2022

I don't have the Pro Series 17. I can't go back to replace my ability to update my programs.