Help center

Forum|Forum|6 years ago
July 23, 2020
6 replies
30 views

I can not see the Help Center on a new monitor (34" curved screen). Is there a way to make it show up?

Changed resolution to 1920x1080 did not help.

ProSeries Basic

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

I can't find any specific Help info for ProSeries display with a curved screen monitor, sorry.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

TaxGuyBill

Level 15

Is that the ONLY screen hooked up? If not, it shows up on the second screen (even if the second screen is not 'on').

T

Terry53029

Intuit Community Champion

Quite often the help center will show up as a second window, and if you hover your mouse on ProSeries icon in the task bar you will see it.

D

deb24Author

Level 3

Thanks for the information about Help showing up as a second screen. I found that, but it is just a blue screen (with lines around it) and no text shows. Any clue on how to get the text to show up?

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TaxGuyBill

Level 15

Restart the program? Reboot the computer?

Do those with both monitors ON.

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deb24Author

Level 3

I was incorrect when I said I got a second "screen". I have only one monitor. If I hover over the "19" , it does show there is a second window, but I cannot see what is on that window.

Thanks for the try at answering my unclear question!

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