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    Error code 4--1

    gabletax
    Level 5

    Trying to license my stand-alone Proseries 2019 (not sure why it lost its license info; happened after an update). After showing my customer number and zip code and clicking next, a licensing error box pops up with error code 4 - - 1. Any hints?

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    7 Comments 7
    IRonMaN
    Level 15
    Just-Lisa-Now-
    Level 15
    Level 15

    I remember that happening quite a bit last year.  Let me go digging

    https://proconnect.intuit.com/community/license-information/help/how-to-resolve-a-proseries-failure-...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    IRonMaN
    Level 15

    I remembered it too!


    Slava Ukraini!
    gabletax
    Level 5

    Both of you provided the right assistance! I'm not sure which to mark as the solution so I cheered instead. I had to wade all the way down to renaming the entitlement client to solve the problem. Thanks again!

    sjrcpa
    Level 15

    Jeff and Bill @IRonMaN , @TaxGuyBill 

    I caught an old Andrew Zimmer show rerun last night. He did MN food including the state fair and lutefisk.

    I thought of both of you.


    The more I know the more I don’t know.
    TaxGuyBill
    Level 15

    @sjrcpa wrote:

    MN food including the state fair and lutefisk.


     

    Let's combine those and have deep-fried lutefisk on a stick!

    IRonMaN
    Level 15

    The only problem with that idea is, the lutefisk will probably eat through that stick.


    Slava Ukraini!
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