error code 25625

[TurtleDave]

error code 25625  on login

[dascpa]

From my best friend AI

ProSeries Error 25625 generally indicates a blocked connection, session timeout, or browser issue during account setup/login. Common solutions include clearing browser cache and cookies, disabling VPNs/ad blockers, trying incognito mode, or checking for server outages. For network installs, it may require re-running the workstation installer. 

Immediate Troubleshooting Steps

• Clear Browser Data: Clear your cache and specifically delete Intuit-specific cookies.
• Try Incognito/Private Mode: Use Chrome/Edge (Ctrl+Shift+N) or Firefox (Ctrl+Shift+P) to rule out browser extension conflicts.
• Disable VPN/Firewall: Turn off VPNs and ensure pf.intuit.com is not blocked.
• Use a Different Browser: Switch to Firefox or Edge if Chrome is failing.
• Network Installation Fix: If occurring during a network setup, rename the Inst folder in your P:\pronet20\wkstn\ directory to Inst_backup, then re-run the workstation setup file. 

If the Error Persists

• Avoid Special Characters: Some users found success by creating accounts without using special characters in the name or phone number fields.
• Restart Machine: Perform a full restart of your computer.
• Check Updates: Ensure your ProSeries software is fully updated.
• Pay-Per-Return (PPR) Users: Use the "Update Installed Products" feature under the Update menu.