error code 25625

Forum|Forum|5 months ago
April 11, 2026
1 reply
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error code 25625 on login

ProSeries Professional

dascpa

Level 11

From my best friend AI

ProSeries Error 25625 generally indicates a blocked connection, session timeout, or browser issue during account setup/login. Common solutions include clearing browser cache and cookies, disabling VPNs/ad blockers, trying incognito mode, or checking for server outages. For network installs, it may require re-running the workstation installer.

Immediate Troubleshooting Steps

Clear Browser Data: Clear your cache and specifically delete Intuit-specific cookies.
Try Incognito/Private Mode: Use Chrome/Edge (Ctrl+Shift+N) or Firefox (Ctrl+Shift+P) to rule out browser extension conflicts.
Disable VPN/Firewall: Turn off VPNs and ensure pf.intuit.com is not blocked.
Use a Different Browser: Switch to Firefox or Edge if Chrome is failing.
Network Installation Fix: If occurring during a network setup, rename the Inst folder in your P:\pronet20\wkstn\ directory to Inst_backup, then re-run the workstation setup file.

If the Error Persists

Avoid Special Characters: Some users found success by creating accounts without using special characters in the name or phone number fields.
Restart Machine: Perform a full restart of your computer.
Check Updates: Ensure your ProSeries software is fully updated.
Pay-Per-Return (PPR) Users: Use the "Update Installed Products" feature under the Update menu.

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