emailing return

[bheizer]

I emailed a return to client and she keeps asking me to put it in PDF form which it is.  She says it keeps coming in .dat form and she can't download it.  I tried emailing the same return to myself and it downloaded immediately.

Any suggestions as to why she can't download the return?

[sjrcpa]

Different versions of Adobe?

Security settings?

And not a good idea to email a tax return.

[rbynaker]

I don't use Outlook.  At some prior point in my life, an improperly configured Outlook would send attachments encapsulated in a file called winmail.dat.  The file could only be read by other people using Outlook.  I don't remember the fix but maybe that's what's happening here?  I think the format was called TNEF and at one point I had a unix program called fenton ("no tnef" backwards) that would reverse the useless winmail.dat file back to the original attachment.

Rick

[Just-Lisa-Now-]

You shouldnt be Emailing anything.   Get a free secure portal to upload to and they can download from there.

Encyro  or Verifyle are good ones to look at.