Efin Update

[ananaluis]

When I try to update my EFIN I get a message stating that a file didn't upload and the screen is greyed out

[Just-Lisa-Now-]

You'll probably have to call in and have support walk through it with you.

[ananaluis]

I did they had him on the phone for over 2 hours and couldn't help. They said they would do an expedite ticket

[Just-Lisa-Now-]

So can you get to the page and attach a pdf but it just wont upload? or you cant even get to where you can choose a file to upload?

[ananaluis]

Initially I did upload but got a message reading failed to upload. When I went back to try again everything was greyed out

[Just-Lisa-Now-]

@IntuitAustin can you tell if this EFIN upload made it and it just giving a false message that it failed? 

or do you know why the option is greyed out now?

[ananaluis]

I still see the old Efin