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O
omegaba1
Level 2
February 13, 2021
Solved

Efiling

  • February 13, 2021
  • 2 replies
  • 10 views

Today is opening day for e filing.  I am trying to convert my files, but it states that it did not covert.  Go back and check for errors.  When I check, there are no errors.  I have updated the system as of this morning.  Is anyone else having this problem?

This topic has been closed for replies.
Best answer by omegaba1

God Bless You!  That was it!  Thank you so much!

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 13, 2021

Windows programs menu > Proseries 2020 > Repair Updates 

see if that gets things working right.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    O
    omegaba1Author
    Level 2
    February 13, 2021

    I tried it twice.  It is still saying that the return cannot be converted.  Open up the file, check for errors and try again.  I have opened the file.  There are no errors.  I was able to send over a 2019 tax return for a client today with no issues.

    dkh
    dkh
    Level 15
    February 13, 2021

    Have you checked the box to verify your PTIN ?    It's new this year.

    Tools > Options > Firm/Preparer Info

      O
      omegaba1AuthorAnswer
      Level 2
      February 13, 2021

      God Bless You!  That was it!  Thank you so much!

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