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V
vzeladita
Level 2
February 14, 2021
Question

Efile

  • February 14, 2021
  • 6 replies
  • 9 views

Proseries shows that I used all my allowed #of efile returns and does no allow me to efile anymore. I haven't efile any returns yet though. How do I fix this issue?

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6 replies

IRonMaN
IRonMaN
Level 15
February 14, 2021

Try going to "tools" > "license product".  If that doesn't work, you are going to have to call Intuit.

Slava Ukraini!
    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    February 14, 2021
    Did you print any returns? Printing counts as well.
    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
      V
      vzeladitaAuthor
      Level 2
      February 14, 2021

      No, I did not print any returns.

      IRonMaN
      IRonMaN
      Level 15
      February 14, 2021

      Did you try licensing your program like I suggested?

      Slava Ukraini!
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