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Level 2
June 22, 2020
Question

Efile Error: Error X0000-005 The XML data has failed schema validation.

  • June 22, 2020
  • 1 reply
  • 8 views

Date: Monday 6/22/20 11:37 AM EDT.  ProSeries Support is reporting that "this error is under  investigation".

Recommend that You call ProSeries Support to Report  the Error to motivate them to devote resources to solving the problem.

For customer service and technical support,
please call 1-800-434-6818, Monday - Friday, 6:00 AM - 6:00 PM PT.

They will ask You for your Account Number. Current wait times 11AM Monday 6/22/20 are 30 minutes.

the Error: 

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1 reply

Level 4
June 22, 2020

I have the same error on 1 of 2 returns that were efiled within minutes of each other.

Level 3
June 22, 2020

same error on 3 clients