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    Cannot remove license details for elderly client who cannot renew license without error

    joeyg
    Level 2

    Alzheimers client no longer can renew drivers license but i cannot get program to acknowledge no license checkbox  or did not provide checkbox   error in program?

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    Accepted Solutions
    IRonMaN
    Level 15

    Try deleting the ID worksheet and then try checking one of the boxes.


    Slava Ukraini!

    View solution in original post

    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15
    Are you in a state that requires drivers license information?   Its not required for federal filing purposes.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    IRonMaN
    Level 15

    Try deleting the ID worksheet and then try checking one of the boxes.


    Slava Ukraini!
    IntuitCharlene
    Moderator
    Moderator

    This article shows which states require a Drivers License for their e-file requirements: https://accountants-community.intuit.com/articles/1608863-state-agency-driver-s-license-and-state-id...

    If you are preparing a state return for one of the states that has a Yes in e-file requirements the client would not be eligible for e-file. 

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