Cannot remove license details for elderly client who cannot renew license without error

[joeyg]

Alzheimers client no longer can renew drivers license but i cannot get program to acknowledge no license checkbox  or did not provide checkbox   error in program?

[Just-Lisa-Now-]

Are you in a state that requires drivers license information?   Its not required for federal filing purposes.

[IRonMaN · Accepted solution]

Try deleting the ID worksheet and then try checking one of the boxes.

[IntuitCharlene]

This article shows which states require a Drivers License for their e-file requirements: https://accountants-community.intuit.com/articles/1608863-state-agency-driver-s-license-and-state-id...

If you are preparing a state return for one of the states that has a Yes in e-file requirements the client would not be eligible for e-file.