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Cannot open 2021

mark8
Level 4

Cannot open Proseries for 2021 at all.  When I try to uninstall it, it states it is open.  If I try and download it again it says it is already open.

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5 Comments 5
IRonMaN
Level 15

Have you rebooted your computer anywhere along the way in your attempts to get it fired up?


Slava Ukraini!
jeffmcpa2010
Level 11

to force close of a program showing open I use ctrl alt del to open task manager, locate the program in Task Manager, highight it and hit the "end task" button in the bottom right of the task manager box.

mark8
Level 4

Rebooted several times and also done cltr alt del, it does not show proseries as being open.

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IRonMaN
Level 15

Have you tried going to your computer start button, click on ProSeries and then select "tools- repair updates"?


Slava Ukraini!
mark8
Level 4

Yes I did that as well.  It downloads the updates and install updates but then nothing.  It just goes wait etc but nothing appears.