Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Products
  • Workflow Tools
  • Learn & Support
  • Sign In
  • Products
  • Workflow Tools
  • Contact Us
  • Sign In
  • Learn & Support

    • cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 

    cache error 557

    sgsorell
    Level 1
    ‎11-25-2024 07:55 PM

    what is this error and how can I fix it?  Unable to open Proseries 23.  Intuit instructions direct me to delete "cache.fdfi" and "RNCACHE" but I can't find them.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Comment 1
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎11-25-2024 08:41 PM

    both of them are inside the Forms folder under PS2023

    cachefiles.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪






    Intuit Lacerte Tax
    Intuit ProConnect Tax
    Intuit ProSeries Tax
    Additional Accounting Solutions
    Tax Pro Center
    Tax Practice Resources
    Call sales: 844-877-9422
    Sitemap

    ©1997-2025 Intuit, Inc. All rights reserved.

    Intuit, QuickBooks, QB, TurboTax, and Mint are registered trademarks of Intuit, Inc. Terms and conditions, features, support, pricing and service options subject to change without notice.

    By accessing and using this page you agree to the Terms and Conditions.

    About Cookies | Manage Cookies
    Legal Privacy Security