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December 7, 2019
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2018 Basic keeps crashing. Any help?

  • December 7, 2019
  • 1 reply
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Best answer by Skylane

Apparently there's a bunch of that going on this year......  do a search in the 'search the community' engine on 'crash or crashing' and see if anything matches your experience....

 is this while printing?  or something else? are you getting MS errors? or is it just going pffffft?  I know it sucks but check your equipment against the compatibly chart and plan on calling support in the morning.... there's been a lot of that this year... may be intuit... could also be self-inflicted.... if you post more details maybe one of the moderators can try to help. Good luck

1 reply

Skylane
SkylaneIntuit Community ChampionAnswer
Intuit Community Champion
December 7, 2019

Apparently there's a bunch of that going on this year......  do a search in the 'search the community' engine on 'crash or crashing' and see if anything matches your experience....

 is this while printing?  or something else? are you getting MS errors? or is it just going pffffft?  I know it sucks but check your equipment against the compatibly chart and plan on calling support in the morning.... there's been a lot of that this year... may be intuit... could also be self-inflicted.... if you post more details maybe one of the moderators can try to help. Good luck

If at first you don’t succeed…..find a workaround
Just-Lisa-Now-
Intuit Community Champion
December 7, 2019
haven't seen many reports about Basic crashing...good gawd, what have they done now!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪