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2 Step Verification

30 year user
Level 2

What happens if I lost, left at home or my cell phone is broken and cannot receive my texted code to login to my software? What is the process to sign it with this situation.? I like the added security but worry about lost time or working with a client and I can't access my software.

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3 Comments 3
Level 15

On the login screen, click on Try something else toward the bottom of the dialog box.  Follow the steps and enter all the details.  You should then be able to restore access to your account and set up a new 2FA.

Still an AllStar
Level 9

Is the verification code now required EVERY time I log on? That is a huge new hassle.

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Level 15