2 Step Verification

Forum|Forum|5 years ago
December 31, 2020
3 replies
17 views

What happens if I lost, left at home or my cell phone is broken and cannot receive my texted code to login to my software? What is the process to sign it with this situation.? I like the added security but worry about lost time or working with a client and I can't access my software.

ProSeries Professional

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itonewbie

Level 15

On the login screen, click on Try something else toward the bottom of the dialog box. Follow the steps and enter all the details. You should then be able to restore access to your account and set up a new 2FA.

---------------------------------------------------------------------------------Still an AllStar