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Level 3
December 7, 2019
Solved

Why won't 1041 returns open?

  • December 7, 2019
  • 26 replies
  • 72 views

1041 returns will not open in 2018 program.  All other returns will open up

This topic has been closed for replies.
Best answer by AshleyatIntuit

Hey guys, I know it's frustrating, and tax season is stressful on it's own, but let's keep it positive.  I can assure you wholeheartedly that we are actively working on resolving outstanding issues.

I can assure you that we will continue to track progress on this 1041 issue and report back as we have additional information.

We need to maintain a professional and positive environment, while i understand some of the things you are outlining above, we strictly don't have capability to provide.

At this point, since this conversation does not appear to be productive, I am closing this post shortly, if you have questions, please let me know.

26 replies

AshleyatIntuit
Level 9
December 7, 2019

Hey guys, I know it's frustrating, and tax season is stressful on it's own, but let's keep it positive.  I can assure you wholeheartedly that we are actively working on resolving outstanding issues.

I can assure you that we will continue to track progress on this 1041 issue and report back as we have additional information.

We need to maintain a professional and positive environment, while i understand some of the things you are outlining above, we strictly don't have capability to provide.

At this point, since this conversation does not appear to be productive, I am closing this post shortly, if you have questions, please let me know.

IntuitKatieB
Moderator
December 7, 2019

All- I just spoke with the team and they have had success with uninstalling and re-installing the 1041 formset as a workaround. Here are instructions: https://accountants-community.intuit.com/articles/1611816-how-to-uninstall-a-formset-from-proseries-...

IntuitKatieB
Moderator
December 7, 2019
Additionally, are any of you on a Standalone system? Or are you using a network setup of ProSeries?
Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

There was an update yesterday afternoon that had some unintended consequences, others have mentioned the same thing you are experiencing.

https://accountants-community.intuit.com/questions/1818053-after-the-updating-the-2018-program-this-...

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
December 7, 2019
They are looking into it.   @Intuit Katie   Im sure you'll keep everyone updated on this situation.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪