Why my proseries is not update?

Forum|Forum|4 years ago
January 19, 2022
1 reply
11 views

I renew my program. When I try to update it, from the Update tag the message is No new update is available but when I tap in refreshing update the update process is open but in the client file the message do not file just for printing. The update schedule is gray (blocked). I need someone help me.

thanks

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Top menu bar Information > Logs > Updates Log do you see the updates that have been installed?

They should be happening automatically in the background.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

E

elpalaAuthor

Level 3

Good afternoon and thanks Just-Lisa-Now for your help. Yes, I can see in Update Log the update files, but when I go to customer 1040 form and open it, on the top, there is a yellow highlight message that said: "This for is not ready for EF, but can be printed" - and a link with "update available now". When I tap on the link, the update window opens and says there is no available update.

thanks for your support

IRonMaN

Level 15

Since e-filling doesn't open up until 1/24, could that be part of your problem?

Slava Ukraini!

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