What is wrong with my program? It keeps shutting down!

Forum|Forum|5 years ago
March 25, 2021
19 replies
61 views

My program keeps shutting down randomly and may or may not save where I left off...

also my electronic filing is fine on minute and then nothing sends...

Please help

ProSeries Professional

This topic has been closed for replies.

dkh

Level 15

ProSeries sent us a crap update that crashes and crashes and crashes. They say it will be magically fixed by going out to the Tools - Repair Updates but IT DOES NOT WORK. You would think for as many of us that are screaming about this it would be a priority to fix but NOPE!!!! It's okay for us waste our valuable time to restart the program numerous times a day. Worry that we've lost information on the return we working on. Wast our time reentering the information that was lost when it crashed. Worry that the efile that was processing when it crashed will be forever lost. Yep I'm frustrated and P!$$ed off.

G

gbman

Level 4

I have had this problem for over 10 days. No fixes yet. We all need to get together and get a package deal from DRAKE, for next year.

dkh

Level 15

I like your way of thinking

G

gbman

Level 4

I have had this problem for over 10 days. We all need to get together and get a package deal from DRAKE, for next year.

T

tarheel1

Level 3

Please tell me that someone has found a fix. I am hold with Intuit right now. They appear to know of no way to get this fixed.

IRonMaN

Level 15

Some folks have had success running the "repair updates" function in the program menu. A few others have had success running a Windows update. And a lot of others are just plain screwed.

Is this number 16, 46, or 401?

Slava Ukraini!

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