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bazhawdav1
Level 2
February 1, 2021
Question

wanting me to pay per return

  • February 1, 2021
  • 3 replies
  • 13 views

I purchased proseries 2021 program for $1,600, but when I go to print it wants me to pay per return.

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 1, 2021

You got unlimited Professional for $1600?  that seems cheap, but maybe they gave you a deal.


If you go to Tools >License Product, what does it show for licensing?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
W
Wharvey9
Level 2
February 1, 2021

I am having the same problem. I purchased 20 returns for proseries basic. 

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 1, 2021

If you purchased Basic, be sure you didnt download Professional by mistake.  If youre using Professional, but paid for Basic,  it will be Pay Per Return.

If your toolbar looks like this, you're using Professional, not Basic

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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