This file is currently locked by Another User

Forum|Forum|6 years ago
December 7, 2019
5 replies
28 views

There are no other users. I am alone. What's going on. How to fix.

ProSeries Professional

This topic has been closed for replies.

George4Tacks

Level 15

I am not sure this contains a solution https://accountants-community.intuit.com/questions/1897109-does-file-is-currently-locked-by-another-user-but-there-is-o-other-user

If you learn something new, post it here or on the other thread.

Answers are easy. Questions are hard!

clr600Author

Level 7

This cleared it up:
YY Represents the tax year in which you are working and X represents the network drive in which your ProSeries program is installed.

    Locate all files beginning with ~$, cut and paste files into a new folder on the desktop.
    Navigate to the Common Folder.
        ProSeries Professional Directory: C:\ProWinYY\Common
        ProSeries Network Directory: X:\ProSeries\ProNetYY\Common
        ProSeries Basic Directory: C:\BasWinYY\Common
    Delete files ~Users.lck and Users.net
    Close the File Explorer.
    Select Start and All Programs.
    Select ProSeries 20YY and HomeBase Tuneup.
    Launch the program and attempt to open the client file.

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