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Level 4
July 8, 2020
Question

tax refund

  • July 8, 2020
  • 10 replies
  • 52 views

half of my clients have not gotten back their tax refund for year 2019  as we all know going to where's my refund tells you nothing, any body out there have any real way of finding out???

thank you so much my phone is ringing off the hook

This topic has been closed for replies.

10 replies

Just-Lisa-Now-
Intuit Community Champion
July 8, 2020

Does it just show being Processed?

You can call PPS, but chances are they wont be able to tell you anymore than you can see on the WMR site.

Was a BAD year to paper file...

https://www.wcpo.com/money/consumer/dont-waste-your-money/tax-refunds-delayed-months-for-almost-5-million-people?fbclid=IwAR1HLlT6mPa7WeNLMS_KLum38g4yePQB9Y2RX3juap-h8LDgbDNENoaxLSw

Lots of Efiled returns are hung up in processing, I saw another article, (I didnt save it) that says 50% of those pulled for review were pulled in error and should have never landed there.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dkh
Level 15
July 9, 2020

Wouldn't hurt to call PPS because I had a few clients with 'stuck' refunds that conveniently were processed after I called PPS.   I was told clients will just have to wait until letters get sent out or more staff returned.

Just-Lisa-Now-
Intuit Community Champion
July 9, 2020
I was hpoing that would happen with the one Ive got stuck sicne 3/30...such a simple return, I dont understand why they pulled it at all....called PPS twice, 5/20 and 6/22, on 6/22 they said theyd escalate it, Wheres My Refund still shows processing! Makes no sense to me.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
sjrcpa
Level 15
July 9, 2020

IRS is doing a massive "bring employees back to work" next week. They will start working the huge backlog.

The more I know the more I don’t know.
Level 6
July 9, 2020

Hi,had same problem with a client

irs stated it was holding refund until client received a written notice within 30 days. that

wasback in march.just yesterday client received refund ??

regards, Larry

dkh
Level 15
July 9, 2020

@mdtao31   that client should count himself lucky.  Got the refund w/o dealing with a letter.

I have client waiting since March 26th.    

qbteachmt
Level 15
July 9, 2020

"as we all know going to where's my refund tells you nothing"

@corinne91You also asked this question, elsewhere: "1st does anyone have any valid reason why or how can they find out."

The IRS portals will tell you what the IRS has for status. There is no reason to consider it isn't real; that isn't Nothing, either. That is the Real Way to find out. It won't make the IRS work faster to keep asking the same question in 3 places, now. No one here works for the IRS, and no one here knows anything more than you would be able to find out for your specific clients by using the IRS resources.

It's all over the internet, the news, professional organization newsletter and emails, and even on this forum, as to the issues with the IRS this year. Further, the peer users on this forum that bring up ideas such as, "Gee, maybe I should resubmit as paper copies?" are going to end up clogging the system with duplicates.

And all the "nonfilers" that filed a basic return to get their stimulus check, when they really were "not filed yet" hasn't helped, either.

That means the entire problem you see now, 6 months out, is not going to resolve itself any quicker. Just wait until all the extensions come up in Sept and Oct, releasing even more K-1s and requiring more amended returns. I predict tax year 2019 filing in 2020 won't end until 2024.

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