System crashing

Forum|Forum|5 years ago
March 22, 2021
4 replies
18 views

I'm still having issues with the system crashing............4 times this morning and during one I lost information I had entered!!! I rebooted and ran the repair update once again. I just spoke to "an expert". She was very nice and told me the reason was because I have anti-virus protection on my computer and I need to disable it. I'm not too comfortable doing that. Has anyone else got this answer and did it work???

My post is now in bold..............because I'm yelling!!!!

ProSeries Basic

This topic has been closed for replies.

IRonMaN

Level 15

Pro Series crashing - Intuit Accountants Community

Help the cause - see that last post about sending your log to Intuit.

Slava Ukraini!

TAXOH

Level 10

So far today, only 1 crash and it was when I tried to open a client file.

IRonMaN

Level 15

You have more patience than me. The way this tax season has gone, if my system was crashing repeatedly, I would have tossed my computer out of the window by now.

Slava Ukraini!

TAXOH

Level 10

I thought about doing that. Mine doesn't seem as bad as some others yet.

Sign up

Login with SSO

Let's get you signed in

Login with SSO