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Level 1
April 26, 2020
Question

Subcripition Sync issue? Ruturn Limit recahed error.

  • April 26, 2020
  • 1 reply
  • 6 views

Proseries software keeps saying "You have no remaining returns in your Proseries bundle" when trying to print or efile yet we have an unlimited package. Any ideas? We have tried to update the license multiple times to no avail. 

Any ideas?

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1 reply

Just-Lisa-Now-
Intuit Community Champion
April 26, 2020

Do you have both Basic and Professional installed and youre in the wrong program?

If youre in the right program and youve relicensed and still get that message, you'll need to call in to support...thats not something anyone here has access to.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪