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Level 3
December 7, 2019
Solved

Software crashes when attempting to print

  • December 7, 2019
  • 7 replies
  • 35 views

Attempting to print form software suddenly shuts down, data entered is lost.

This topic has been closed for replies.
Best answer by IRonMaN

Any error messages when it happens?  Try rebooting your computer and update the software to see if that helps.  As a side note, there is an option to how often the software saves your stuff.  I believe you can set it to save in one minute intervals or something close to that.  Make sure you have the option set to save as often as it allows.

7 replies

IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

Any error messages when it happens?  Try rebooting your computer and update the software to see if that helps.  As a side note, there is an option to how often the software saves your stuff.  I believe you can set it to save in one minute intervals or something close to that.  Make sure you have the option set to save as often as it allows.

Slava Ukraini!
cpajwwAuthor
Level 3
December 7, 2019
Yes tried update, reboot, etc.  Still happens about once every four hours of operation.  Started in April with 2017.  No problem with prior years Pro Series and no other programs affected.