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Level 2
May 9, 2022
Question

sign on error for 2018 after an update

  • May 9, 2022
  • 2 replies
  • 18 views

I just finished a 2018 tax return and was printing it out and got a message error stating the state needed updated. I updated the program and got a logon message stating sign complete failed or  could not load file or assembly system net or one of its dependencies. The system can not find the file. 

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2 replies

Just-Lisa-Now-
Intuit Community Champion
May 9, 2022

Open the Windows Programs menu, go to PS2018 and run REFRESH UPDATES   

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
brow531Author
Level 2
May 11, 2022

I did all the updates and still can not sign back in