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A
ALR7
Level 2
March 23, 2022
Question

Screen turns black when logging into Proseries Professional

  • March 23, 2022
  • 3 replies
  • 10 views

My screen turns black when logging into Proseries Professional.  The open windows are there but I can't see them until I click somewhere on the black screen. I'm using Windows 10.  Has anyone experienced this problem?  

This topic has been closed for replies.

3 replies

GodFather
GodFatherIntuit Community Champion
Intuit Community Champion
March 23, 2022

 I have not experienced that problem.  Have you reached out to support?

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 23, 2022

Thats a new one for me.  Obviously you've restarted the computer since it began, right?

Did you make any other changes to your system before this started?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
J
jkapich
Level 3
March 23, 2022

Did this start happening after a certain time or update? Have you updated windows recently?

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