renewal

Forum|Forum|5 years ago
December 2, 2020
8 replies
33 views

I can't get anyone to fix my account, why?

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

nobody is answering the phone?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

D

dandanAuthor

Level 3

Yes, but they don't seem interested in fixing the account so that this is not an ongoing issue.

qbteachmt

Level 15

You previously asked this, here:

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-why-no-quote-and-why-no-notifications-about-early-renewal/01/105824#M56048

In that topic, there was the suggestion to contact Intuit.

"I can't get anyone to fix my account, why?"

Because right now, you are asking Peer Users.

Don't yell at us; we're volunteers

D

dandanAuthor

Level 3

Tried that, but they have not seemed interested in fixing my account so that this is not an ongoing issue, so I am trying to get the attention of someone that might fix the issue. And since they sent me an email today telling me that I can go into my account and do this I am posting again that I can't.