Level 6

Solved

removing rejects from E-file center

Forum|Forum|4 years ago
November 12, 2021
3 replies
43 views

Hey ladies and gents

Just have a little annoying issue with the E-file center and wondering if there is a way to fix.

Certain clients keep showing up in the E-file center and I cannot get rid of them even after (as far as I can tell) I scour any remnant of e-filing from their file.

For instance: I was unable to file a client's 4868 back in May due to an error with spouse's SSN not matching the name control database. This error has since been resolved and I filed the 1040 and state return successfully. Yet, after unchecking the box to e-file the 4868, deleting the 4868 and all related forms, the rejected file still appears in the EF center.

It's ultimately not that big of a deal, just annoys me as it sometimes throws me off and makes me think there's something I might have missed, as this occurs for several clients.

If there is a fix, please let me know? thanks as always

ProSeries Professional

This topic has been closed for replies.

Best answer by IRonMaN

I have a couple of returns in the same situation as yours. I took a few minutes one day to play around with them doing everything I could do to make them disappear. Nothing helped. I just learned to live with it and curse Intuit anytime I see those returns sitting in the e-file center.

Just-Lisa-Now-

Intuit Community Champion

Weird, all my rejects cleared and disappeared once the return was fixed and accepted or the EF boxes unchecked for paper filing.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

E

ejdtaxmanAuthor

Level 6

yes very weird and kind of making me go tilt.

I e-filed the return but extension keeps populating in EF center even after i removed 4868 from the client.

happened with another clients state extension, the exact same thing. quite vexing

T

Terry53029

Intuit Community Champion

In client info worksheet, scroll down to part Vl, and uncheck box "file form 4868" hope that works

IRonMaNAnswer

Level 15

I have a couple of returns in the same situation as yours. I took a few minutes one day to play around with them doing everything I could do to make them disappear. Nothing helped. I just learned to live with it and curse Intuit anytime I see those returns sitting in the e-file center.

Slava Ukraini!

D

davidwashington

Level 4

Definite solution

1. First go to Efile reports and make a pdf of the rejection incase you are later questioned

2. Open file, uncheck all e-file boxes such as EFILE Extension, Efile returns, etc.

3. Form 8879 and Efile 4868 worksheets should be clear now. CHeck by pressing F6 to see if Efile for extension is now gone, and F6 8879 for that form, and Form 8453 if you had attachements. All efile should be clear now.

4. go to menu bar, chose SAVE AS. It will default to same file name, OK, overright the existing file.

5. Close return. It will disappear from Efile center.

I've tested this and it works - I had quite a few for various reasons not go through (usually all but one or two, this year weird - multiple).

M

Marc Garrett

Level 2

Did not work

IRonMaN

Level 15

I did have one that bounced this year that was on extension. It was still lingering as a rejection in the EF center but I just went back into the return for the heck of it. The return e-file boxes were not checked. However, once I "unchecked" the extension e-file box, the rejection disappeared. Out of curiosity, I went back in to click the extension e-file box and it reappeared. But if I unchecked it one more time, it once again disappeared. Weird stuff, but we are talking Intuit so nothing is ever weird enough to be shocking.

Slava Ukraini!

Sign up

Login with SSO

Let's get you signed in

Login with SSO