Rejection issues!

Forum|Forum|5 years ago
February 23, 2021
5 replies
25 views

Have an issue. A few returns got rejected, most IP PIN, clients brought back the IP PIN, I updated their file and saved. Now when I try to "re-submit" it says it has already been sent?

I thought, based on previous years, I had to resubmit them? We have one that we updated the info on Saturday, still shows "sent to IRS" I can't send. It says "waiting for acknowledgement from taxing authority.

Basically, once the file is saved, it gets sent automatically? Please help!

ProSeries Professional

This topic has been closed for replies.

PATAX

Level 12

I am not sure but I think others have posted similar questions about this issue on this forum.. Do a quick search and maybe you can find your answer and it will save you a lot of time. Thank God nothing like this has happened to me...

Just-Lisa-Now-

Intuit Community Champion

from the EFcenter, highlight the file then hit the EFnow button, Convert and Transmit.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

M

mvp2885Author

Level 5

I do. And says it’s already been submitted.

M

MSK1

Level 2

Refresh updates and it work for one of Client Return.

M

mvp2885Author

Level 5

Intuit actually told me to go to "update Ackknowledgement" under e-file options, from there I updated, and it showed as "rejected" so it let me resent them again and it worked.

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