ProSeries Sign on

i have clients coming in..  this is really bad

Mine is down too!

This is so unprofessional. Is everyone at Intuit taking the presidents holiday? I thought a few thousand dollars was alot to switch to new software but when you factor in the hours of lost time with poor customer service and problems with intuit, its worth it. When you can't login to QBO or proseries what the hell are CPAs suppossed to do this time of year? 

just lost a client, thank you proseries

Time to start thinking about software - Thompson-Reuters?

Same issue here. This off time is going to cost me as much as I paid for the software... 6 Clients walked out. Why the heck do we need to login to Intuit's servers just to access our own hard -drive????

I finally got in, but not before I had to send a client away. She's definitely annoyed that she has to come back on her day off. Thankfully she is a current client with extended family at my practice. Otherwise, I would have lost her. 

This is totally ridiculous.  I've spent more time today trying to log on than I have spent working.  Rebate?  Tax preparers do not get to take off on President's Day and this has been going on for days anyway.  What is the problem?  I'll bet I've sent around 40 of those "Please tell us what you were doing when your program crashed" on top of not being able to log on.  Every time I have been trying to e-file a return.  An explanation would be nice.  I'm an understanding person.  Keep us in the loop, ProSeries.  We are loyal customers.  Don't make us leave.  

This issue is now resolved.  Please attempt to login again now.  

Can't get signed on.  This is terrible.  This software is way too expensive to have problems like this.

After all last years trouble and now this I'm looking at new software for next year.  Intuit is just like

dish tv services, increasing the price current customers pay as a subsidy to discount new

customers.