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N
N411BC
Level 3
March 1, 2021
Question

Proseries Hosting Right Network Performance Issue

  • March 1, 2021
  • 3 replies
  • 11 views

Any Proseries Hosting experiencing speed slow down today? Normally no issues but today we are crawling

    This topic has been closed for replies.

    3 replies

    M
    Minnette
    Level 3
    March 1, 2021

    Ours is extremely slow today as well and as of now I am receiving an error every time I try to e-file a tax return.

    N
    N411BCAuthor
    Level 3
    March 1, 2021

    It's an across-the-board issue.  Proseries support is aware of it and working.  Major headache for us

      N
      N411BCAuthor
      Level 3
      March 2, 2021

      Proseries has now fixed this issue.  This, however, was why I had bought this product; to avoid this kind of problem where my entire office sat around all day because the network was down.  Would like to see a post from Proseries management what steps they have taken to (1) communicate this issue better and (2) make the product more bulletproof as advertised.

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