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callmefreud
Level 3
March 25, 2021
Question

proseries basic closes at random times

  • March 25, 2021
  • 1 reply
  • 9 views

My program is closing randomly and I have to keep rebooting and re-launching.

It just closed in the middle of creating a pdf.  It closes while e-filing and other times.  Is there an u

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1 reply

clr600
clr600
Level 7
March 25, 2021

Since Saturday March 20th until today March 25th my ProSeries Professional has crashed 122 times when I am doing nothing, when I am efiling, when I am restoring when I am entering data. I have done all of the things, updated Windows 10, run the ProSeries repair updates 4 time, rebooted 20 times, turned the puter off and let it cool down opened up ProSeries and it crashed, sent files to Intuit engineering twice. What to do. What to do???

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