Level 2

Solved

ProSeries 2019 Update Return with QuickBooks Data

Forum|Forum|6 years ago
January 16, 2020
11 replies
49 views

Anyone having trouble with updating 2019 business tax return with QuickBooks data? It goes through all the steps but no numbers are imported to tax return. Help!!

ProSeries Professional

This topic has been closed for replies.

Best answer by Beanman63

I had same issue.

Fix from Support line.

need commbiz.1ph file in app_19 folder

example:

xx\ProSeries\ProWin19\forms\app_19\commbiz.1ph

I copied 2018 file to 2019 and it worked.

K

kst843

Level 4

I am having the same issue. I have been on the phone with both ProSeries and QB for over an hour and neither have a solution as of yet.

K

kst843

Level 4

Now ProSeries said you cannot import 2020 QB data into ProSeries 2019. Anyone else having this problem or contaced them about this issue?

K

kst843

Level 4

ProSeries support said it was not importing because I did not have the most current version of Windows 10 and the .Net Framework. I have both of those up to date and it is still not working.

B

Beanman63Answer

Level 3

I had same issue.

Fix from Support line.

need commbiz.1ph file in app_19 folder

example:

xx\ProSeries\ProWin19\forms\app_19\commbiz.1ph

I copied 2018 file to 2019 and it worked.

K

kst843

Level 4

Amazing after 2 hours they could not help me.

Thank you that worked. I hope they did not miss any other files in 2019.

K

kst843

Level 4

I need to invoice ProSeries for finding their error for them. Upset with the support department that said it was my computer problem and not an issue on their end.

T

TAXATION

Level 5

TODAY IS 1-2-20 and still having this issue.

On 1-27-19 spoke to a "systems" tech (new at position) and after 1 hour with the tech going back and forth with the "second level" support - it was admitted that there is a programming issue.

Asked and received a Case# and told they would get back to me!!!! well 2 days later same problem and no response from tech support!!!!!

What is going on with Pro Series? each year getting worse.

Should not have to add a change in the programming a suggested in this posting above. that is the job of Intuit and why we pay for the software.

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