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paulmcdavid
Level 1
April 27, 2020
Question

ProSeries 2019: e-Sign Dashboard/Request works on Admin machine not client machine

  • April 27, 2020
  • 1 reply
  • 10 views

I am using Proseries 2019 in a network setup. 

It seems that everything e-signature works consistently on the admin machine.

It doesn't work on the client machines. All I get is a blank screen. 

What is going on? I have reinstalled the client workstation software again and again but it doesn't fix this issue.

This topic has been closed for replies.

1 reply

D
DRBEA
Level 4
April 29, 2020

Same issue.  There is no fix.  This has been going on since early March.  Intuit has been told about it, but they won't fix it.  They will put you on a list  to receive an email when it is fixed.  Don't count on receiving that email.  I was on a similar list from last year - never heard back.  I'm changing to another software provider next year.  This year has been too much to take from them.

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