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Level 1
December 7, 2019
Solved

Proseries 2018 keeps crashing when printing!!

  • December 7, 2019
  • 7 replies
  • 18 views

Network environment 7 workstations, all 64bit systems. All have same issue. Crashes w/printing. Not all time, sometimes can print returns, then the problem starts again.

This topic has been closed for replies.
Best answer by abctax55

Yep....a gazillion other folks are having the same problem, since last Friday. No solution, yet. 

I *think* this one has the link to sign up for updates:

https://accountants-community.intuit.com/questions/1799706-2018-crashes-i-have-32-bit-and-64-bit-sys...

7 replies

abctax55
abctax55Answer
Level 15
December 7, 2019

Yep....a gazillion other folks are having the same problem, since last Friday. No solution, yet. 

I *think* this one has the link to sign up for updates:

https://accountants-community.intuit.com/questions/1799706-2018-crashes-i-have-32-bit-and-64-bit-sys...

HumanKind... Be Both
abctax55
Level 15
December 7, 2019
Level 2
December 7, 2019

I rolled back my print driver from an XPS print driver on my Lexmark to a PLC 5 older driver.  I experience no bad effects on any other printing jobs and I haven't had a crash yet.  Cross my fingers.  I was getting a crash almost every time I printed before.  

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

Crash as in error screen?  or crash as in the program swiftly and quietly shuts down?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
abctax55
Level 15
December 7, 2019
Wait? what? ...you're suggesting something OTHER than the nefarious printing snafu could be going on  :shock:
HumanKind... Be Both