PROSEREIS PRO E-FILE REJECTION

Forum|Forum|5 years ago
October 17, 2020
2 replies
16 views

E-filing client return, rejected. Error shows name and ss# on Form 8863 does not match database. Confirmed all info correct. Submitted handful of times and each time rejected. Submitted twice on 10/15, 4 times 10/16 and once this morning. It's not giving me dependent info error, just error for Form 8863. Any ideas what I might need to review. This is the last return I filed Thursday night. All others e-filed successfully. Thanks in advance for any assistance.

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

It may have cross matched the 8863 info first and rejected before it had a chance to cross match the dependent on the return (which would probably also causes a reject).

Do you have the actual SS Card for the dependent in question?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

TaxGuyBill

@62487 wrote:
Submitted twice on 10/15, 4 times 10/16 and once this morning.

I could be wrong, but I have in my mind that once it is rejected 5 times, it will be permanently rejected and you need to paper file.

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